Introduction
Welcome to mat6tube — Bangladesh's trusted online betting and gaming platform. Our Privacy Policy explains what information we collect when you use mat6tube, why we collect it, and how we keep it secure.
This privacy policy applies to all mat6tube services — whether you interact with us through our website, mobile app, live chat, email, or any other channel. Please read this policy carefully before using our platform.
Mat6tube believes privacy is a fundamental right. We treat your personal data with the utmost care and will never sell or share it with third parties without your consent. Our Privacy Policy is built in line with internationally recognised data protection standards.
In brief: Your information is used solely to provide you with mat6tube's services. We never sell your data and always operate with full transparency.
What Information We Collect
Various types of information are collected when you register and use services on the mat6tube platform. Below is a detailed breakdown of what is collected and why.
Information You Provide Directly:
Information you provide directly when creating an account or using mat6tube's services:
- Full name, date of birth, and nationality
- Mobile number and email address
- Current address and postal code
- National ID (NID) or passport number
- Payment method details (bKash, Nagad, Rocket numbers, etc.)
- Records of conversations with our support team
Automatically Collected Information:
Information collected automatically while you use mat6tube:
- IP address and device type
- Browser information and operating system
- Platform activity logs (login times, betting history)
- Location data (only with your permission)
- Cookies & Session Data
| Data Type | How We Collect Data | Required? |
|---|---|---|
| Name & contact | Registration Form | Yes |
| Identity Verification (KYC) | Document Upload | For withdrawals |
| Payment Information | Transaction Processing | Yes |
| Device & IP | Automatic | For Security |
| Cookie Data | Browser | Partial |
How We Use Your Data
Mat6tube uses your collected information only for specific, legitimate purposes. All the reasons we use your data are transparently outlined below.
- Account management: To create, verify, and keep your mat6tube account secure
- Service Delivery: To operate betting, gaming, and payment services smoothly
- Identity Verification: To complete the KYC process and prevent fraud
- Customer Service: To resolve your issues and provide support
- Legal Compliance: To comply with applicable laws and regulations
- Security: To prevent illegal activity, fraud, and money laundering
- Improvements: To improve platform services and enhance the user experience
- Contact: To send important updates, promotions, and notifications
To be clear: mat6tube does not sell your data to advertisers. Your consent is obtained before your information is used for marketing purposes, and you can opt out of marketing communications at any time.
Data Security Measures
Mat6tube uses industry-standard, up-to-date technology to protect your data. Our security measures are multi-layered and continuously updated.
Technical Safeguards:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
- Database Encryption: All stored sensitive data is encrypted
- Two-Factor Authentication (2FA): An extra layer of security when accessing your account
- Firewall & DDoS Protection: Servers protected against cyberattacks
- Regular security audits: Regular audits conducted by third-party experts
Administrative Safeguards:
- Strict access controls — only authorized personnel can view your data
- Regular privacy and security training for all staff
- Users will be notified within 72 hours in the event of a data breach
Your Responsibilities: Never share your password or login details with anyone. Avoid using mat6tube on public Wi-Fi. If you notice any suspicious activity, report it to our support team immediately.
Cookie Policy
Cookies and similar tracking technologies are used on the mat6tube website and app. Cookies are small text files stored in your browser that help improve your experience.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent mat6tube from functioning properly.
Your Privacy Rights
As a mat6tube user, you have several important rights over your own data. We respect these rights and are happy to assist with any request.
To exercise any of these rights, contact our support team. We will respond to your request within 30 days. Please note that some data may need to be retained for a specified period due to legal obligations.
Data Retention Period
Mat6tube does not retain your data longer than necessary. A defined retention period is set for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 years after account closure | AML Compliance |
| Support conversations | 3 years | Service Quality Assurance |
| Cookie Data | 30 days – 2 years | By cookie type |
| Marketing Preferences | Until consent is withdrawn | User Instructions |
Once the specified retention period ends, your data is securely deleted or anonymized so that it can no longer be used to identify you.
Third-Party Services
Mat6tube uses certain trusted third-party services to operate its platform. Each of these partners is bound by strict confidentiality agreements.
- Payment Gateway: bKash, Nagad, Rocket, and other local payment systems. Only the information necessary to process transactions is shared with them.
- Game Provider: Licensed game developers use only the minimum data necessary to operate their games.
- Cloud Service: International-standard cloud providers for secure data storage and server management.
- Analytics Services: Tools used to monitor platform performance process only anonymized data.
- Cybersecurity: Fraud detection and security monitoring services.
The mat6tube website may contain third-party links. Those sites have their own privacy policies, and mat6tube is not responsible for their practices.
Minor Protection
Mat6tube strictly prohibits registration and use by anyone under 18. We do not collect or process data from minors.
- Age is verified at the time of registration
- Proof of age is mandatory during the KYC process
- Accounts identified as belonging to minors are suspended immediately
- Collected data is permanently deleted
If you believe a minor is using our platform, please notify our support team immediately. We will take prompt action.
A note for parents: Use parental control software to keep your child away from online gaming sites and ensure responsible internet use.
Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact our dedicated privacy team. We aim to respond within 30 business days.
- Live Chat: Available 24/7 at the bottom right corner of the website
- Email: privacy@mat6tube.im
- Support portal: Log in to your account and submit a support ticket
If you have a complaint about our Privacy Policy and are not satisfied with our response, you may escalate it to the relevant regulatory authority.
This Privacy Policy was last updated in January 2026. For significant changes, advance notice will be sent to your registered email.
Learn about the core pillars of mat6tube's data protection framework.
End-to-End Encryption
All data transmitted between your device and our servers is protected with 256-bit SSL encryption, so no one can intercept it in transit.
Zero Data Sales Policy
Mat6tube never sells your personal data. Our business model is built entirely on service quality, not data trading.
KYC Security
Your identity verification documents are stored on encrypted servers. No one can access this information without authorization.
Two-factor security
When 2FA is enabled, accessing your account requires both your password and a mobile verification code.
Transparent Data Access
You can log in to your account at any time to view the information we hold about you and make changes as needed.
Rapid incident response
In the event of a security incident, you will be notified within 72 hours and immediate protective measures will be taken.
Play Safe mat6tubeon
Your privacy is our priority. Open an account on our trusted platform today and enjoy safe betting.